GC Corporation was founded in 1921 in Japan and has developed itself into one of the most prominent companies in the development, production and distribution of a very wide range of dental products. Since 1972 GC Europe NV, our European Headquarter is located at the Researchpark Haasrode in Leuven ...
GC Corporation was founded in 1921 in Japan and has developed itself into one of the most prominent companies in the development, production and distribution of a very wide range of dental products. Since 1972 GC Europe NV, our European Headquarter is located at the Researchpark Haasrode in Leuven (Belgium). GC Europe NV supports and leads our different sales offices and dealers. Our warehouse spreads our products to Europe and the Middle East.
We are currently looking for a Customer Service Representative (m/f/d) Full-time (40 hours) at our location in Sucy-en-Brie.
Your responsibilities:
- Serve as the primary point of contact for customers in France via phone, email, and other communication channels
- Process customer orders, inquiries, and complaints efficiently and professionally
- Prepare and follow up on quotations and customer requests
- Coordinate order management activities and ensure smooth order fulfillment
- Maintain accurate customer records in our ERP/CRM systems
- Collaborate closely with Sales, Logistics, Supply Chain, and other internal departments
- Handle returns, credit notes, and customer issue resolution
- Monitor customer satisfaction and contribute to continuous service improvements
- Support administrative tasks related to customer service operations
Requirements
- Completed commercial, business, or administrative education, or a comparable qualification
- Native-level French or fluent French language skills (written and spoken)
- Good English skills are required; German language skills are an advantage
- Previous experience in Customer Service, Sales Support, Inside Sales, or Order Management is preferred
- Good knowledge of MS Office and experience with ERP systems is an asset
- Strong communication and interpersonal skills
- Customer-oriented mindset with a proactive approach to problem-solving
- Highly organized, reliable, and able to work independently
- Team player with a positive attitude
We offer you:
- A permanent full-time employment contract (CDI)
- Part-time opportunities available, minimum 32 hours per week
- A competitive salary between € 2.750 and € 3.350 depending on experience (based on 40 hours)
- Hybrid working model with up to two remote working days per week
- A Comprehensive onboarding and training
- A great company culture based on respect and team spirit, with regular team events
- An opportunity to contribute to a better and healthier world by collaborating with colleagues (including at the European level) who are passionate about their work
- A challenging role at a growing international company in a multicultural environment with excellent opportunities for professional development
Interested?
Please send your complete application materials, including your earliest possible start date and salary expectations, (exclusively by email) to: bewerbung.breckerfeld@gc.dental
Ms. Elisabeth Deck, HR Business Partner
GC Othodontics Europe GmbH, Harkortstraße 2, 58339 Breckerfeld
GC is an equal opportunity employer that evaluates applicants regardless of their race, nationality, gender, age or disability. We welcome candidates from all backgrounds, and actively promote diversity in the workforce.