In this role, you will serve as the key interface between operations, engineering, and ticket management. Thanks to your solid understanding of data center infrastructure, servers, power systems, and critical facilities, you will be able to assess technical issues, prioritize them effectively, and ...
In this role, you will serve as the key interface between operations, engineering, and ticket management. Thanks to your solid understanding of data center infrastructure, servers, power systems, and critical facilities, you will be able to assess technical issues, prioritize them effectively, and coordinate the necessary actions. Your responsibilities Assess, prioritize, and coordinate incoming incident, maintenance, and service tickets Analyze technical reports and initiate as well as track appropriate corrective actions Coordinate and schedule internal and external technicians according to the criticality of the incident Monitor ongoing maintenance and repair activities and ensure complete and accurate documentation Prepare reports and analyses to support the optimization of operational and maintenance processes Your Qualifications: Completed technical education in Electrical Engineering, Energy Engineering, Mechatronics, Building Services Engineering, IT Infrastructure, or a comparable field Solid understanding of data center infrastructure, particularly servers, UPS systems, transformers, power distribution, and cooling systems Experience working with ticketing systems as well as maintenance or asset management systems Ability to assess technical incidents based on their operational impact and prioritize them accordingly Structured working style, strong sense of responsibility, and enthusiasm for coordinating technical processes What we Offer: A key position with significant responsibility in a highly critical data center environment Opportunity to work with state-of-the-art infrastructure and leading technologies Extensive training and professional development opportunities within the data center sector International working environment with clear processes and short decision-making paths Long-term career prospects and attractive development opportunities We offer a collective agreement minimum salary of €3,267 gross per month.