Introduction
We believe that a change towards a better, more sustainable future of transportation is possible. That’s why we are so dedicated to developing safer, more efficient and innovative solutions that make our visions come to life. Who are we? More than 33,000 team-players from all around the world who drive progress through technical excellence and social responsibility.
YOUR TASKS
- PLANNING... of national and international service assignments
- COORDINATION... of national and international service assignments
- DISPATCHING... of service technicians, taking into account availability, qualifications and priorities
- COORDINATION... of appointments with customers, technicians and external service providers
- MATERIAL MANAGEMENT... including spare parts availability and tracking of missing parts using SAP
- COORDINATION... of material deliveries, transports and returns
- HANDLING... of customer inquiries, complaints and urgent service requirements
- DOCUMENTATION... of completed service activities in SAP
- FOLLOW-UP... of open orders, feedback and missing information
- COLLABORATION... with Engineering, Purchasing, Warehouse, Logistics, Sales and Quality Management
- OPTIMIZATION... of operational service processes and cross-functional workflows
- SHAPING... the mobility of the future
YOUR PROFILE
- Completed commercial or technical education
- Several years of relevant professional experience in service coordination, resource planning, technical order processing, spare parts logistics or a comparable operational role
- Good command of German and English, both written and spoken
- Experience working with SAP and confident handling of MS Office applications
- Basic technical understanding of machines, equipment and technical fault descriptions
- Strong organizational skills and an independent way of working
- Strong communication skills and a service-oriented mindset
We offer
LOCATION: Mödling / Austria | BRAND: Knorr-Bremse | REQUISITION ID: 11820 |ON-SITE/REMOTE: Hybrid Our location is very well connected to public transport and only a 5-minute walk from Mödling railway station. The minimum salary is from € 3,500 gross per month with appropriate qualifications. Become part of our team! Join us in shaping the mobility of the future! At Knorr Bremse Group, more than 33,500 employees from over 100 locations and 30 countries around the globe are committed to progress on rail and road through technological excellence, sustainable management and social responsibility. With most recent revenue over 7.9 billion euros, with us, you can expect an exciting and varied job in an international environment as well as an attractive package.